GeoComm and RapidSOS partnered with the North Central Texas Council of Governments (NCTCOG) to conduct a pilot project in Frisco, Texas. The pilot focused on integrating mobile phone data received via RapidSOS into NCTCOG’s 9-1-1 mapping applications provided by GeoComm.Motorola Solutions Launches Cloud-Based Digital Evidence Service in U.K.
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The pilot project tested mobile device enhanced location in an NCTCOG lab environment using smartphones with RapidSOS configuration in the operating system for placing test 9-1-1 calls. A new GeoComm public-safety answering point (PSAP) mapping application deployed to the NCTCOG lab mapped the test 9-1-1 calls and interfaced to the RapidSOS configuration.
Team members in the field were responsible for taking photos of the location, as well as measuring and marketing the floor plan on the field and placing test calls. Team members in the city of Frisco PSAP recorded and captured the testing information. Company team members were responsible for placing and documenting the test calls as well as executing technical aspects of the test.
“My first reaction when I saw the demonstration was ‘Wow,’ ” said Christy Williams, director 9-1-1, NCTCOG. “To see a dot show up on the map with the exact location of the emergency, literally showing to the left or right of a staircase, was truly amazing. I’ve never seen anything like this before the mobile calls — this is huge for telecommunicators who are trying to save lives.”
The pilot project testing indicated that device-based hybrid location technology can provide faster and more accurate indoor emergency location information. In all test scenarios, device-based hybrid caller location was available by the time traditional wireless Phase I information came in, and the caller location was consistently accurate, even for indoor locations where traditional wireless Phase II mapping efforts show mixed results.
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